Financial Assistance
Extended Payment Plan
Glendive Medical Center can work with individuals and families to create
interest-free payment plans that meet your needs in paying out-of-pocket
medical costs. Together with our billing partners at Commerce Bank, Glendive
Medical Center offers an extended payment arrangement through the
Health Services Financing (HSF®) program that allows for an easy and affordable way to pay your medical bills over time.
Program Benefits:
- Patients and families are eligible for HSF® regardless of whether they have insurance, and without requiring a credit check
- HSF® requires only a verbal commitment and has no set-up fees, charges or penalties for early payoffs, and patients can consolidate charges to one account with one monthly payment
- Enrollment can occur in person or over the phone at any point in the revenue cycle, whether during scheduling, discharge, billing and follow-up or even by our revenue cycle partners
- Affordable long-term payment option
- 7-12, 24, 36, 48- or 60-months terms available
- Monthly payment at 0% APR
- No credit checks
- No set up fee
- No paperwork to enroll
- Simple terms
Self-enroll for a HSF account today
Digital Billing is Available! Why Digital?
- To make the payment process easier for you.
- With digital communications, it is easier and faster to view and pay any statement.
- To help the environment - we want to minimize paper waste sent to patients that would prefer digital communications.
- To give you a more individualized experience. We know that no two patients are the same, so you should be communicated with in the ways that work best for you.
What to expect:
- We are now delivering communications via email, text or mail.
- You will always be able to control how you are receiving these and can change your preferences at any time.
Your Hospital Bill Involves Two Major Types of Charges
The first type is the daily routine service charge. The second type charges for other services, treatments and procedures. The daily charge includes your routine nursing care, room accommodations, housekeeping, meals, linen services, telephone, television, social services and insurance billing services. Other charges depend on what your medical provider orders for your care such as laboratory tests, X-rays, EKGs, surgery services, physical and occupational therapy, medications, medical supplies and equipment or other services ordered by your medical provider.
If You Have Health Insurance
At the time of admission, if this is the first time you have been a patient
or have changed insurance since your last visit, we will need a copy of
your insurance card.
It is important that you familiarize yourself with your health insurance
policy, its requirements and coverage. This will help you to understand
what you need to do and the hospital billing process.
If You Have Special Insurance Requirements
Your plan may have special requirements, such as a second surgical opinion
or pre-certification for certain tests or procedures. It is your responsibility
to make sure the requirements of your plan are met. Please contact the
Business Office at 406-345-3354 for assistance in meeting these requirements.
If You Are Covered by Medicare
If you have chosen to change to a Medicare Advantage Plan, we will need
a copy of both your Medicare card and your Medicare Advantage Plan card
from the insurance company you picked.
If you have questions or concerns about your bill, please contact our Business Office.
(406) 345-3350
You may receive separate bills from your physician or pathologist for their services during your care.
If you have health insurance and you have provided us with your insurance information, your insurance claim(s) will be submitted to your insurance company at the same time your bill was mailed to you.
Please remember your insurance policy is a contract between you and your
insurance company. The balance remaining on your bill after the insurance
company processes the claim will be your responsibility. If you feel the
claim was not processed correctly based on your policy, please contact
the Business Office Representative listed above to assist you.
Every 30 days, you will receive your monthly statement. Payments are due
within 30 days of services. If payment has not been made within 30 days,
please follow up with your insurance company to assure prompt payment
on your behalf.
The patient balance shown on the statement is due from you within 30 days
of the first statement. You can contact the Business Office for information
on payment options.
If You Have No Insurance - Financial Assistance
If you do not have any insurance , you can discuss the payment options
available with our Business Office Representative when they visit you
during your stay or call our Patient Advocacy Liaison at
406-345-3354. If you are unable to pay due to financial hardship, an Uncompensated
Care Application is available from the Business Office or you can download it
here. This application will determine if you qualify for a portion of your
bill being classified as uncompensated care. If you qualify, you will
not have to pay that portion of the bill.
The Social Services Department is also available to assist you in applying
for Medicaid or other assistance programs. Please ask your nurse to speak
with a Social Services staff member if you need assistance.
For more information on Financial Assistance visit our
Financial Assistance Page